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Please use this form if you have an enquiry or request.

If you need help using our on-line booking system, please click here.
If you wish to VIEW or CANCEL an existing reservation, click here.

First Name:

Last Name:

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Country:

Subject:

Rate Enquiry
Existing booking Enquiry
Cancellation request
Membership Enquiry
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Other

Hotel name:

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Frequently Asked Questions:

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Questions? Visit our FAQ page.

Call Us:

» UNITED STATES

Bookings & Customer Support:
Monday - Friday, 8.30 am - 5 pm (Central Time)

312 894 4700 (Local)
1 800 893 8079 (Local Toll Free)
+1 312 894 4700 (Overseas)
+ 1 312 873 4133 (Overseas)

Other global offices: (Click to expand)

» AUSTRALIA

Bookings & Customer Support:
Monday - Friday, 8 am - 6 pm
Saturday, 9 am - 4 pm
Sunday, 10 am - 4 pm

(02) 8263 5111 (Local)
(02) 9262 7749 (Local)
+61 2 8263 5111 (Overseas)
+61 2 9262 7749 (Overseas)

» FRANCE

Bookings & Customer Support:
Monday - Thursday, 9 am - 6 pm
Friday, 9 am - 5 pm

01 57 32 31 62 (Local)
01 53 01 38 49 (Local)
+33 1 57 32 31 62 (Overseas)
+33 1 53 01 38 49 (Overseas)

» GERMANY

Bookings & Customer Support:
Monday - Friday, 9 am - 5 pm

069 517 09 193 (Local)
0800 330 42 62 (Local Toll Free)
018 0548 2005 0406 (Local)
+49 69 517 09 193 (Overseas)
+44 870 131 8991 (Overseas)

» HONG KONG

Hong Kong residents only

Bookings & Customer Support:
Monday - Friday, 6am - 3pm

30714814 (Local)
+61 2 8263 5137 (Overseas)

» TAIWAN

Taiwan residents only

Bookings & Customer Support:
Monday - Friday, 6am - 3pm

02 26568516 (Local)
+61 2 8263 5137 (Overseas)

» ITALY

Bookings & Customer Support:
Monday - Friday, 9 am - 6 pm

06 51 83 22 00 (Local)
06 8938 6026 (Local)
+39 06 51 83 22 00 (Overseas)
+39 06 8938 6026 (Overseas)

» JAPAN

Japan residents only

Bookings & Customer Support:
Monday - Friday, 8:00am - 17:00pm

0357674773 (Local)
+61 2 9262 7749 (Overseas)

» SPAIN

Bookings & Customer Support:
Monday - Thursday, 8 am - 7 pm
Friday, 9 am - 5 pm

902 885 451 (Local)
902 877 604 (Local)
+34 902 885 451 (Overseas)
+34 902 877 604 (Overseas)

» UNITED KINGDOM

Bookings & Customer Support:
Monday - Friday, 8 am - 8 pm
Saturday Sunday, 9 am 5 pm

(Sales) 0871 811 1377 (Local)
Calls cost 10p per minute at all times from a BT landline, other network rates may vary.
(Customer Service) 0203 1476767 (Local)
087 0131 8991 (Local)
+44 2031476767 (Overseas)
+44 870 131 8991 (Overseas)

» IRELAND

(Sales) 0818 220 999 (Local)
Calls cost 10 Euro cents per minute at all times
(Customer Service) +353(0)12415677
+44(0)8701318991 (Overseas)
+35(0)818220999 (Overseas)
+353(0)12415677 (Overseas)

» NEW ZEALAND

Bookings & Customer Support:
Monday - Friday, 10am - 8pm
Saturday, 11am - 6pm
Sunday, 12pm - 6pm

0800 448 638 (Local)
+61 2 8263 5111 (Overseas)

» CANADA

1 800-877-1261 (Local)

» SINGAPORE

6622 1456 (Local)
6511 7095 (Local)
+65 6622 1456 (Overseas)
+65 6511 7095 (Overseas)

View/Cancel Your Booking:

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